Privacy Policy
Last Updated: 12 OCT 2026
This Privacy Policy describes how houseofvivendi.com, the “Site” or “we” (House of Vivendi, LLC, operating under parent company Artem Vivendi, LLC) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at connect@houseofvivendi.com or by mail using the details provided below:
Artem Vivendi, LLC
100 East Pine Street, Suite 110
Orlando, FL, 32801
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”
Infrastructure Notice
We use third-party service providers to host our website, manage e-commerce functionality, and facilitate the sale, delivery, or distribution of physical goods, digital products, and services. These providers may store and process your information on servers located in the United States or other jurisdictions as necessary to fulfill their function.
See the list below for more information about what Personal Information we collect and why:
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site and customer experience through improved UI/UX design and improved features.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, or apps used for site functionality.
Disclosure for a business purpose: shared with our processor, email provider, and analytics analysts.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping/accurate delivery processing, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services in addition to exclusive benefits stemming from your voluntary enrollment of our "members-only club" (via email).
Source of collection: collected from the end-user, whether you or someone working on your behalf.
Disclosure for a business purpose: shared with our order fulfillment processors, product suppliers, listed payment gateways disclosed at checkout, shipping companies (as applicable), and fulfillment apps utilized by our company.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, third-party processor information required by Stripe, Inc., PayPal Holdings, Inc., or similar), email address, and phone number.
We use PayPal for payments and other services. If you wish to use one of these services and pay on our website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to us and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to the PayPal Privacy Statement available at PayPal.com.
Customer Support Information
Purpose of collection: to provide you with the best possible service within our scope of support.
Source of collection: from the end-user, whether you, or someone working on your behalf.
Disclosure for a business purpose: to our customer support team and order fulfillment agents (as applicable).
Personal Information collected: We may collect customer information such as an individual's name, email address, shipping address, phone number, order number, or other Personal Information deemed necessary by our support team to provide you with the best service within our scope of support.
Minors
The Site is not intended for individuals under the age of 16 (or the legal age of consent within your jurisdiction). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, do not hesitate to get in touch with us at connect@houseofvivendi.com to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use an e-commerce and SaaS (Software as a Service) provider to power our online store. You can request more information about how they use your Personal Information by emailing connect@houseofvivendi.com.
Our Site includes links to other websites whose privacy practices may differ from those of Artem Vivendi, LLC; if you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the Privacy Policy of any website you visit.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
If ordering products on our Site, it will be necessary to share Personal Information with our order fulfillment companies and/or shipping carriers to ensure proper delivery to the customer.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Microsoft Clarity to understand how visitors use the Site, through behavioral metrics, heatmaps, and session replay. Clarity collects this usage data with first and third party cookies and similar technologies. To learn how Microsoft collects and uses your data, see the Microsoft Privacy Statement:
https://privacy.microsoft.com/privacystatementWe may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. In some cases, this information is shared through cookies or tracking tools.
We show ads on other websites to users who have made similar purchases or interacted with similar merchants.
To opt out of targeted advertising:
Digital Advertising Alliance: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent
The performance of the contract between you and the Site
Compliance with our legal obligations
To protect your vital interests
To perform a task carried out in the public interest
For our legitimate interests, which do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, see “Your Rights” below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making when it has a legal or otherwise significant effect on you.
Our processor may use limited automated decision-making for fraud prevention, such as:
Temporary blacklisting of IP addresses associated with repeated failed transactions (expires in hours)
Temporary blacklisting of credit cards tied to blacklisted IPs (expires in days)
Your Rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Contact us at the info above to exercise your rights.
Your Personal Information may be processed in Ireland and then transferred to Canada or the U.S. for storage or further processing.
Consumer Privacy (U.S. Residents)
All customers have the right to access, correct, port, or delete their Personal Information (the “Right to Know”).
To submit a request, contact us via the information above.
To designate an authorized agent to act on your behalf, email us at connect@houseofvivendi.com.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use cookies for functionality, performance, advertising, and analytics purposes.
We honor your cookie preferences as required by GDPR, CCPA, and similar data privacy laws. A cookie consent tool is available on every visit, allowing you to opt in or out of specific categories such as analytics or advertising. You can access our full cookie practices through this Privacy Policy or by emailing connect@houseofvivendi.com for more information.
You can manage cookies via your browser settings or tools such as:
Note: Blocking cookies may not fully prevent how we share information with advertising partners. See “Behavioral Advertising” for opt-out options.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data practices based on DNT signals.
Data Security
We implement commercially reasonable technical and organizational safeguards to protect your Personal Information against unauthorized access, disclosure, alteration, or destruction. These include encrypted server environments, access limitations, and internal reviews. However, no method of transmission or storage is 100% secure, and you use our site at your own risk.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
Complaints
If you have a complaint, contact us via the information above. If you're dissatisfied with our response, you may contact the Federal Trade Commission or your local Data Protection Authority:
Global authorities: https://www.dlapiperdataprotection.com/index.html?...
Contact Information
Artem Vivendi, LLC
100 East Pine Street, Suite 110
Orlando, FL, 32801
United States
Toll-Free Phone Number: 1-866-218-5619
Email: connect@houseofvivendi.com
Last updated: 05 SEP 2026
